Cain Realty Group | KW is looking to continue its growth and market share in the Greater Austin area by bringing on more hungry, humble, and intelligent Client Experience Managers to our CRG work family. Established in 2009, Cain Realty Group has been blessed to have become an industry leader for its vision, innovation, and track record of growing leaders and helping others create generational wealth.
CRG’s leaders are Ricky and KodiKay Cain. With Ricky’s experience and vision from being one of the most successful Realtors to have ever sold homes in the State of Texas, and KodiKay being awarded the prestigious Platinum Top 50 Coach of the Year Award, CRG’s leadership team is designed to bring out greatness in everyone it partners with.
Client Experience Managers at CRG are extremely well leveraged, as they have a team of Administrative Assistants that assist them on the backend with data entry, vendor communication, agent support, etc. These assistants have years of residential real estate experience, so it's imperative candidates for this role have a wealth of experience in residential real estate.
While we do complete a lot of transactions, we are known for being much more relational than transactional within the industry and the community. We host a variety of events throughout the year that allow our agents and staff to invite their clients and sphere of influence, we have a client concierge program designed to increase our referral business, and we have a non-profit, Cain Cares, designed to take care of clients and their families when they experience a severe time of need. In addition, we have a variety of programs for clients to help meet them where they are in their season of life, which ultimately results in our Agents and Client Experience Managers having more clients.
The perfect candidate for this role may be a licensed agent who has realized they prefer the back end or support side of real estate more so than the selling, cold calling, door knocking, etc. Or perhaps the perfect candidate has worked on the support side for another real estate team or company and is looking for more growth opportunities. This could include those currently or recently working in real estate as a Transaction Coordinator/Manager, a Closing Coordinator/Manager, an Executive Assistant, or a Listing Manager/Coordinator.
*A real estate license is required, and we have a scholarship program for those not licensed. An active real estate license would be required within 60 days of employment. This is an in-office leadership role and not a virtual, remote, or hybrid work opportunity.
CRG Values
- Faith - Having a belief in something or someone greater than self
- Growth - Investing in lifelong learning and professional/personal development
- Integrity - Matching words and deeds at all times with no exception
- Passion - Feeling intense conviction, excitement, and enthusiasm for your "Why"
- Loyalty - Possessing a firm, unwavering commitment to your goals, clients, company, a cause, etc
CRG Facts
- With multiple ways to earn passive income beyond the salary, this is a role that can earn over $100,000 annually without having to be an actual sales agent doing lead generation, evenings, weekends, etc.
- Client Experience Managers work on the CRG Success Team, which is known as the foundation of our company.
- For every 67 candidates we interview, we average only one hire. We are looking for the very best!
- We have monthly CRG Team Events that allow us to spend time together outside of the office, many of which significant others and family members may attend.
CRG Key Benefits
- Through bonuses and incentives, an opportunity to earn more than a vast majority of Austin Realtors without the evenings and weekend showings, appointments, etc
- State-of-the-art systems to ensure maximum productivity
- Leadership includes the Platinum Top 50 Coach of the Year
- Full administrative support staff takes care of data entry, leaving the higher level conversations and tasks
- Opportunity to join a proven real estate team with a track record of success
- Teamwork, encouragement, and coaching with a family feel
- Vacation coverage to ensure a life by design
- Opportunities for advancement both locally and regionally
- Supplies, signs, cards, technology, and systems
- CRG group health insurance plans through United Healthcare with CRG paying half of the premium
- Centrally located high-end real estate office
- CRG's non-profit, Cain Cares, to support past clients and their family in a time of need
Knowledge/Skills
- Strong written and verbal communication skills
- Exceptional organizational and project management abilities
- Great ability to focus
- Concerned about doing things the right way
- Calm under pressure
- Learning-based
- Service-based attitude
- Self-motivated
- Proven ability to succeed
Regular Work Activities
- System development, implementation, and management
- Oversight of contracts and listings
- Customer/vendor relations
- Regular, effective communication with sellers and buyers
- Coordinate various pre-listing activities for our home selling clients
- Oversite of Administrative Assistants and their tasks
- Ensuring 50% of clients share a referral and 80% of clients give a 5-Star review
CRG Awards
- Austin Board of Realtors Industry Award Winner | Top Team
- Platinum Top 50 Real Estate Team
- Platinum Top 50 Centurion Team
- Keller Williams Realty Trip Platinum Team
- Real Trends Top Teams in Texas
- Austin Business Journal Top Real Estate Team
- Five-Star Real Estate Team
- US Commerce Association Award
Compensation
The Client Experience Manager role is a salaried position with bonuses, passive income opportunities, 401K, and a great health insurance package. Base salary is dependent on candidate experience and ranges from $60K to $70K, yet there's ample opportunity for an Client Experience Manager to make six figures within a few years through various other opportunities at CRG. With the bonus and passive income opportunities, it's expected this role would earn between $70K and $90K the first year with us, and six figures afterwards in total compensation.
Learn More About Us, Take a Tour of Our Office, and More!
- https://www.cainrealtygroup.com/hiring
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Application Question(s):
- How did you find out about this opportunity?
- How would you make an impact on our productivity and culture?
Experience:
- residential real estate: 1 year (Preferred)
License/Certification:
- Texas Real Estate License (Preferred)
Work Location: In person
